1. Our Commitment
SessionLoop helps service businesses manage schedules, attendance, cancellations, clients, staff, and billing reports. We collect only the information needed to provide and improve those services. We do not sell personal information.
2. Information We Collect
We only collect information that you explicitly provide or that is necessary for the Service to function:
- Account and business information: Names, email addresses, business details, timezone, roles, and preferences used to create and secure a workspace.
- Scheduling and service information: Sessions, recurring schedules, attendance, cancellations, notes, rates, and billing-report data entered by workspace members.
- Client and staff information: Contact details and role information a business chooses to add to its workspace.
- Technical information: Device, browser, request, and error information needed to keep the Service reliable, secure, and responsive.
3. How We Use Information
We use the information we collect for specific purposes:
- Provide calendars, dashboards, attendance records, and billing reports.
- Authenticate users, enforce workspace roles, and prevent misuse.
- Send requested login codes and service-related communications.
- Diagnose errors, maintain performance, and improve the Service.
4. Authentication and Security
SessionLoop uses passwordless email verification. Login codes and authenticated sessions should be kept private. We use reasonable administrative and technical safeguards, including encrypted HTTPS connections, but no method of storage or transmission is completely secure.
5. Sharing and Disclosure
We do not sell personal information. Information may be shared with workspace members according to their assigned role and with service providers that help us host, secure, communicate, and operate the Service. Providers may use information only to perform those services.
We may disclose your information only in the following limited circumstances:
- Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
- Business Changes: Information may transfer as part of a merger, financing, acquisition, or sale of assets, subject to appropriate safeguards.
6. Retention and Deletion
We retain workspace information while an account is active and as reasonably necessary to provide the Service, meet legal obligations, resolve disputes, and protect the Service. Workspace administrators may update or remove operational records in the product. You may also contact us to request access, correction, or deletion, subject to applicable law and legitimate retention needs.
7. Children’s Privacy
The Service is intended for businesses and is not directed to children under 13. A business that enters information about a minor is responsible for having the authority and consent required by applicable law.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].